:root{font-family:system-ui,'Segoe UI',sans-serif;color:#1d2b2e;background:#f5f8f7;font-synthesis:none}*{box-sizing:border-box}body{margin:0}a{color:inherit;text-decoration:none}button,input,textarea{font:inherit}.shell{min-height:100vh;display:grid;grid-template-columns:244px 1fr}.sidebar{background:#102c2a;color:#d7e9e4;padding:30px 18px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:12px;padding:2px 14px 34px;color:#fff;font-size:22px;font-weight:700;letter-spacing:-.03em}.brand b,.login-brand b{color:#70e0ac}.brand small{display:block;font-size:10px;color:#92b2aa;letter-spacing:.18em;font-weight:600}.brand-mark{display:inline-grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#1c775d;color:#b4ffd2;font-size:24px;box-shadow:0 7px 18px #071c1860}.nav-caption{font-size:10px;color:#789e95;font-weight:700;letter-spacing:.16em;padding:0 16px 12px}.sidebar nav{display:grid;gap:5px}.nav-link{padding:11px 16px;border-radius:10px;color:#bcd1cb;font-size:14px;font-weight:500}.nav-link:hover,.nav-link.active{background:#21463f;color:#fff}.sidebar-bottom{margin-top:auto;padding:20px 14px 0;border-top:1px solid #2b4a43;font-size:12px;color:#aacbc0}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#6adba0;margin-right:5px}.logout{display:block;margin-top:12px;padding:0;border:0;background:none;color:#d7e9e4;cursor:pointer}.main{width:100%;max-width:1280px;margin:auto;padding:36px 44px 80px}.topbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:30px;gap:20px}.eyebrow{font-size:11px;font-weight:700;color:#3c9275;letter-spacing:.17em}.topbar h1{margin:5px 0 0;font-size:29px;letter-spacing:-.04em}.top-pill{border-radius:99px;background:#e6f2ed;color:#35785f;padding:8px 13px;font-size:12px;font-weight:700}.stack{display:grid;gap:20px}.grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.card{background:#fff;border:1px solid #e5ece9;border-radius:16px;padding:23px;box-shadow:0 5px 24px #1a4d3510}.card-head{margin-bottom:18px}.card h2{margin:0;font-size:18px;letter-spacing:-.02em}.card p{margin:5px 0 0;color:#73837d;font-size:13px}.stat-card{min-height:130px}.stat-card .stat-label{color:#748680;font-size:13px}.stat-card .stat-value{font-size:23px;font-weight:700;margin-top:15px}.badge{display:inline-flex;align-items:center;border-radius:99px;padding:6px 11px;font-size:12px;font-weight:700}.badge.good{background:#e2f8e8;color:#167549}.badge.muted{background:#f3f5f4;color:#6a7973}
.badge.warn{background:#fff4d6;color:#8a5a00}
.badge.bad{background:#fde4e4;color:#b42318}.notice{background:#eaf8f0;color:#205c42;border:1px solid #bee5ce;border-radius:12px;padding:12px 16px;margin-bottom:20px;font-size:14px}.error-box{background:#fff0ee;color:#ac4538;border-radius:9px;padding:10px 12px;margin:15px 0}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.field,label{display:block;font-size:13px;font-weight:600;color:#3b514a}.field input,.field textarea,.field select,.login-card input{display:block;width:100%;border:1px solid #dbe6e1;border-radius:9px;background:#fbfdfc;padding:11px 12px;color:#233b32;outline:none;margin-top:7px;transition:border-color .2s,box-shadow .2s}.field input:focus,.field textarea:focus,.field select:focus,.login-card input:focus{border-color:#3fa878;box-shadow:0 0 0 3px #3fa87822}.field textarea{resize:vertical}.field small{display:block;color:#82948b;font-size:11px;font-weight:400;margin-top:5px}.actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px;align-items:center}.button{display:inline-flex;justify-content:center;align-items:center;border-radius:9px;border:1px solid transparent;padding:10px 17px;font-size:13px;font-weight:700;cursor:pointer;min-height:40px}.button.primary{background:#177d59;color:#fff}.button.primary:hover{background:#0d6546}.button.secondary{background:#f4f8f6;color:#2c6650;border-color:#dcebe3}.button.danger{background:#fff3f2;color:#b04e47}.button.small{padding:6px 10px;min-height:32px;font-size:12px}.button.full{width:100%}.row-meta{color:#417861;font-size:12px;margin-top:6px}.list{display:grid}.list-row{display:flex;justify-content:space-between;gap:16px;padding:16px 0;border-top:1px solid #ecf1ee}.list-row:first-child{border-top:0}.list-row p{margin:3px 0 0;white-space:pre-wrap}.row-actions{display:flex;gap:7px;align-items:center}.empty{padding:24px;text-align:center;color:#8a9a93}.toggle{display:flex;gap:8px;align-items:center;margin-top:16px}.toggle input{accent-color:#177d59}.url-box{background:#f1f8f5;border:1px dashed #afd7c2;border-radius:10px;padding:14px;overflow-wrap:anywhere;font-weight:600;color:#1c7653}.steps{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:22px}.step{padding:8px 12px;border-radius:99px;background:#e8efeb;color:#73877a;font-size:12px}.step.active{background:#167d58;color:#fff}.hint{color:#75867d;font-size:13px;line-height:1.7}.login-page{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 20% 10%,#d5f7e5,transparent 28%),radial-gradient(circle at 90% 90%,#d8eee9,transparent 35%),#f4f8f6;padding:20px}.login-card{width:min(100%,430px);background:#fff;border:1px solid #e4ede8;border-radius:22px;padding:40px;box-shadow:0 20px 65px #173d2920}.login-brand{display:flex;align-items:center;gap:12px;font-size:21px;font-weight:700;margin-bottom:38px}.login-card h1{margin:4px 0;font-size:27px}.login-card p{color:#71847a;font-size:14px;line-height:1.6;margin-bottom:23px}.login-card label{margin:15px 0}.login-card small{display:block;color:#96a59d;text-align:center;margin-top:20px;font-size:11px}@media(max-width:1000px){.grid{grid-template-columns:repeat(2,minmax(0,1fr))}.main{padding:30px}}@media(max-width:720px){.shell{display:block}.sidebar{position:relative;height:auto;padding:16px}.brand{padding:0 5px 15px}.nav-caption,.sidebar-bottom{display:none}.sidebar nav{display:flex;overflow:auto;gap:5px}.nav-link{white-space:nowrap;padding:8px 10px;font-size:12px}.main{padding:24px 16px 50px}.topbar h1{font-size:24px}.top-pill{display:none}.grid,.form-grid{grid-template-columns:1fr}.card{padding:18px}.list-row{display:block}.row-actions{margin-top:12px}}
:root .shop-switch{margin:0 4px 22px;padding:12px;background:#1a3c34;border-radius:12px}.shop-switch label{font-size:11px;color:#b8d7ca}.shop-switch select{display:block;width:100%;margin:7px 0;padding:8px;border-radius:8px;border:1px solid #4b7163;background:#15352d;color:#fff}.shop-switch button{width:100%}.preview-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.preview-card{border:1px solid #e1eae4;border-radius:15px;overflow:hidden;background:#fff;box-shadow:0 7px 22px #134a3515}.preview-hero{height:130px;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:15px;background:#e6f2ed;color:#177d59}.preview-hero img{width:100%;height:100%;object-fit:cover}.preview-body{padding:16px}.preview-body strong{font-size:17px}.preview-body p{white-space:pre-wrap;margin:8px 0 0;color:#5f7569}.preview-button{display:block;text-align:center;padding:9px;margin:8px 14px 14px;border-radius:8px;color:#fff;font-size:13px}.conversation-message{padding:12px 15px;border-radius:13px;margin:9px 0;max-width:80%;white-space:pre-wrap}.conversation-message.in{background:#e8f3ee}.conversation-message.out{background:#d9f4e6;margin-left:auto}.small-muted{color:#819388;font-size:12px}@media(max-width:900px){.preview-grid{grid-template-columns:1fr}}
.inbox-layout{display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:16px;min-height:65vh}
.inbox-list,.inbox-thread{background:#fff;border:1px solid #e1e9e5;border-radius:16px;overflow:hidden}
.inbox-list{max-height:75vh;overflow-y:auto}.inbox-search{padding:14px;display:grid;gap:8px;border-bottom:1px solid #e1e9e5}
.inbox-person{display:grid;gap:4px;padding:14px;border-bottom:1px solid #edf1ef;color:inherit;text-decoration:none}.inbox-person.active{background:#e9f5ee}.inbox-person>div{display:flex;justify-content:space-between;gap:8px}.inbox-person small{color:#66756c;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.unread{background:#177d59;color:white;border-radius:20px;padding:1px 7px;font-size:12px}.inbox-thread{display:flex;flex-direction:column;min-height:65vh}.inbox-thread>header{padding:16px;border-bottom:1px solid #e1e9e5;display:flex;gap:12px;align-items:center}
.inbox-person-head{display:flex;align-items:center;gap:8px}.inbox-person-head strong{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover;flex:none}.inbox-avatar.fallback{display:grid;place-items:center;background:#e6f2ed}
.inbox-messages{flex:1;overflow-y:auto;max-height:55vh;padding:16px;display:flex;flex-direction:column;gap:10px}.inbox-actions,.inbox-composer{padding:12px 16px;border-top:1px solid #e1e9e5}.inbox-actions form{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px}.inbox-composer textarea{width:100%;min-height:70px}.inbox-composer .actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.inbox-composer select{max-width:180px}
@media(max-width:820px){.inbox-layout{grid-template-columns:1fr}.inbox-list{max-height:30vh}.inbox-messages{max-height:45vh}}
.preview-hero{height:auto;aspect-ratio:16 / 9;overflow:hidden}.preview-hero img{display:block;width:100%;height:100%;object-fit:cover}.preview-hero[hidden]{display:none}.preview-card{display:flex;flex-direction:column}.preview-body{flex:1}.image-check{max-width:420px;margin:12px 0}.image-check .preview-hero{width:100%}.image-check [data-image-warning]{color:#ad5b17}
.theme-studio{display:grid;grid-template-columns:minmax(310px,1.1fr) minmax(330px,1fr);gap:20px;align-items:start}.theme-preview-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.theme-preview-item{min-width:0}.theme-preview-item h3{font-size:13px;color:#466a59;margin:0 0 8px}.theme-preview-item .preview-card{max-width:340px}.preview-carousel{display:flex;gap:10px;overflow:auto;padding-bottom:8px}.preview-carousel .preview-card{flex:0 0 220px}.preview-card[style] .preview-body p{color:inherit;opacity:.82}.theme-override,.menu-button-editor{border:1px solid #dce9e2;border-radius:14px;margin:14px 0;padding:14px}.theme-override legend,.menu-button-editor legend{font-weight:700;padding:0 8px}.rich-menu-preview{position:relative;width:100%;max-width:610px;overflow:hidden;border-radius:18px;background-size:cover;background-position:center;border:4px solid #dce9e2;box-shadow:0 12px 28px #07132722}.menu-tile{position:absolute;box-sizing:border-box;border:2px solid;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;text-align:center;background:#172746e0;padding:10px;font-weight:700}.menu-tile b{font-size:clamp(18px,3vw,35px)}.menu-tile span{font-size:clamp(11px,1.5vw,17px)}.menu-tile.disabled{opacity:.35}.menu-tile[hidden]{display:none}.publish-box{border:1px solid #8dbcb7;border-radius:14px;background:#eaf8f6;padding:17px}.publish-box p{margin:0 0 12px}.theme-live-brand{display:flex;gap:10px;align-items:center;font-weight:700}.theme-live-brand img{width:32px;height:32px;object-fit:contain}.theme-live-brand img:not([src]),.theme-live-brand img[src=""]{display:none}@media(max-width:1100px){.theme-studio{grid-template-columns:1fr}}@media(max-width:720px){.theme-preview-grid{grid-template-columns:1fr}.menu-tile span{font-size:11px}}
.menu-tile.disabled b,.menu-tile.disabled span{visibility:hidden}
.menu-brand-logo{position:absolute;z-index:3;left:1.5%;top:1.5%;width:7%;height:9%;object-fit:contain;pointer-events:none}.menu-brand-name{position:absolute;z-index:3;left:10%;top:2%;font-size:clamp(10px,1.5vw,18px);font-weight:700;color:#fff;pointer-events:none}
.menu-brand-logo:not([src]),.menu-brand-logo[src=""]{display:none}.menu-brand-name:empty{display:none}
.menu-brand-footer{position:absolute;z-index:3;right:2%;bottom:2%;font-size:clamp(9px,1vw,13px);color:#fff;pointer-events:none}.menu-brand-footer:empty{display:none}
.menu-tile span{max-width:100%;overflow-wrap:anywhere}
.menu-upload{grid-column:1 / -1;border:2px dashed #a8d1bf;border-radius:14px;padding:16px;display:flex;flex-wrap:wrap;align-items:center;gap:9px;min-width:0}
.menu-upload legend{font-weight:700;padding:0 6px}.menu-upload .hint,.menu-upload .small-muted,.menu-upload .error-box{width:100%;margin:0}
.menu-upload.dragging{background:#e6f7ed;border-color:#177d59}.menu-file-button{position:relative}.menu-file-button input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}
.rich-menu-preview.has-upload .menu-brand-logo,.rich-menu-preview.has-upload .menu-brand-name,.rich-menu-preview.has-upload .menu-brand-footer{display:none!important}.rich-menu-preview.custom-image{background-size:100% 100%;background-repeat:no-repeat}.menu-area{position:absolute;box-sizing:border-box;background:transparent}.rich-menu-preview.show-guides .menu-area{outline:2px dashed rgba(255,255,255,.9);box-shadow:0 0 0 1px rgba(0,0,0,.6),inset 0 0 0 1px rgba(0,0,0,.4)}.readiness{margin:0 0 10px;padding:10px 12px;border-radius:10px;font-size:13px}.readiness ul{margin:6px 0 0;padding-left:18px}.readiness.ok{background:#e6f7ed;color:#0f5c3c}.readiness.blocked{background:#fff4e5;color:#8a4b00}
.rich-menu-preview.has-upload .menu-brand-logo,.rich-menu-preview.has-upload .menu-brand-name,.rich-menu-preview.has-upload .menu-brand-footer{display:none}
.knowledge-actions{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 6px}.knowledge-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.knowledge-stat{background:linear-gradient(145deg,#fff,#f3faf6);border:1px solid #dcebe2;border-radius:15px;padding:18px;min-height:95px;box-shadow:0 6px 20px #123b2b0b}.knowledge-stat span{display:block;color:#687f73;font-size:12px}.knowledge-stat strong{display:block;color:#174e39;font-size:24px;margin-top:8px}.knowledge-intro{background:linear-gradient(115deg,#12392e,#1e7856);border-radius:18px;padding:26px;color:#fff}.knowledge-intro span{font-size:11px;letter-spacing:.13em;text-transform:uppercase;color:#b9efd1;font-weight:700}.knowledge-intro h2{font-size:24px;margin:7px 0}.knowledge-intro p{color:#d5eee0;margin:0}.knowledge-list{display:grid;gap:10px}.knowledge-entry{display:flex;align-items:center;justify-content:space-between;gap:20px;border:1px solid #e2ebe5;background:#fff;border-radius:14px;padding:18px}.knowledge-entry-main{min-width:0;flex:1}.knowledge-entry-top{display:flex;align-items:center;gap:10px}.knowledge-entry h3{font-size:16px;margin:0;color:#254736}.knowledge-entry p{color:#687d71;margin:8px 0;white-space:pre-wrap}.knowledge-meta{display:flex;flex-wrap:wrap;gap:8px 15px;color:#587963;font-size:12px}.knowledge-meta span+span:before{content:'·';margin-right:12px;color:#a0b3a7}.knowledge-full{grid-column:1/-1}.knowledge-full textarea{min-height:180px}.knowledge-toggle{display:flex;align-items:center;gap:8px;padding-top:12px}.knowledge-toggle input{width:auto;margin:0;accent-color:#177d59}.knowledge-advanced,.knowledge-site{border:1px solid #e2ebe5;border-radius:12px;padding:15px;margin:18px 0;background:#fafdfb}.knowledge-advanced summary,.knowledge-site summary{cursor:pointer;font-weight:700;color:#315e45}.knowledge-advanced .form-grid,.knowledge-site form{margin-top:16px}.keyword-suggestions{display:flex;gap:7px;flex-wrap:wrap;align-items:center}.knowledge-chip{border:1px solid #bde0c8;border-radius:99px;padding:6px 11px;color:#236b47;background:#ebf9f0;font-size:12px;cursor:pointer}.knowledge-chip:disabled{opacity:.5;cursor:default}.knowledge-builder{display:grid;gap:17px}.knowledge-step{display:grid;grid-template-columns:30px 1fr;gap:12px;border:1px solid #e0ebe4;border-radius:14px;padding:18px}.knowledge-step>span,.knowledge-number{width:28px;height:28px;display:grid;place-items:center;border-radius:50%;background:#d9f1e3;color:#176c48;font-weight:800}.knowledge-step h3{margin:0 0 5px;font-size:16px}.knowledge-step p{margin:0 0 15px}.knowledge-step .field{margin-top:12px}.knowledge-draft{background:#fff;border:1px solid #dce9e1;border-radius:15px;padding:20px}.knowledge-draft-head{display:flex;gap:12px;align-items:start;margin-bottom:17px}.knowledge-draft-head>div{flex:1}.knowledge-draft-head strong{display:block;font-size:16px}.knowledge-draft-head p{color:#698075;margin:5px 0 0}.knowledge-answer{background:#eaf7ee;border-radius:12px;padding:17px;margin:14px 0;white-space:pre-wrap}.knowledge-flow{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:15px 0}.knowledge-flow>div{border:1px solid #e0ebe4;border-radius:12px;padding:12px;background:#fafdfa}.knowledge-flow small{display:block;color:#688677}.knowledge-flow strong{display:block;color:#224d36;margin-top:5px;overflow-wrap:anywhere}label[hidden]{display:none!important}@media(max-width:800px){.knowledge-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.knowledge-entry{display:block}.knowledge-entry .row-actions{margin-top:15px;flex-wrap:wrap}.knowledge-flow{grid-template-columns:1fr}}@media(max-width:520px){.knowledge-stats{grid-template-columns:1fr}}

.preview-header{display:flex;align-items:center;gap:8px;margin:0 0 8px}.preview-header p{margin:0;flex:1}.preview-header.preview-logo-right p{order:0}.preview-mark{display:inline-flex;flex:none;align-items:center;justify-content:center}.preview-mark[hidden],.preview-logo[hidden],.preview-monogram[hidden]{display:none}.preview-logo{display:block;width:40px;height:40px;object-fit:contain}.preview-monogram{width:32px;height:32px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;background:#177d59;color:#fff}.preview-top-mark{display:flex;justify-content:center;margin:0 0 8px}.preview-top-mark .preview-logo{width:56px;height:56px}.logo-warning{margin:6px 0 0;padding:8px 10px;border-radius:8px;background:#fff4e5;color:#8a4b00;font-size:13px}.logo-warning[hidden]{display:none}

.notice.error{background:#fde4e4;color:#b42318;border-color:#f5b5b0}.field-error{color:#b42318;font-weight:600}.field.has-error input,.field.has-error textarea{border-color:#b42318}

.diag-scroll{overflow-x:auto}.diag-table{width:100%;border-collapse:collapse;font-size:12px}.diag-table th,.diag-table td{padding:7px 9px;border-top:1px solid #ecf1ee;text-align:left;vertical-align:top;overflow-wrap:anywhere}.diag-table th{color:#52665d;font-weight:700;white-space:nowrap}.inbox-name{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:8px 0}.inbox-name input{flex:1;min-width:180px;border:1px solid #dbe6e1;border-radius:9px;padding:7px 10px}.status-line{font-size:15px;margin:14px 0}

.count-badge{display:inline-block;margin-left:8px;padding:1px 8px;border-radius:999px;background:#c62828;color:#fff;font-size:11px;font-weight:700;vertical-align:middle}
.count-badge[hidden]{display:none}
.inbox-person.waiting{border-left:4px solid #c62828;background:#fff4f2}
.waiting-reason{margin-left:8px;color:#c62828;font-weight:600;font-size:13px}
.list-row.waiting,.list-row.unread-row{border-left:4px solid #c62828;background:#fff4f2}
.promotion-thumbnail{width:96px;height:62px;object-fit:cover;border-radius:10px;flex:0 0 auto}
.promotion-upload{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap;margin:1rem 0}
.promotion-upload .field{flex:1 1 100%}
.promotion-upload [data-promotion-file-info],.promotion-upload [data-promotion-upload-status]{flex:1 1 100%;margin:0}
.preview-text-xxl{font-size:1.45rem;line-height:1.3}
.preview-text-xl{font-size:1.25rem;line-height:1.35}
.preview-text-lg{font-size:1.08rem;line-height:1.4}
.preview-text-md{font-size:.95rem;line-height:1.5}
.preview-text-sm{font-size:.85rem;line-height:1.45}
.preview-text-xs{font-size:.74rem;line-height:1.35}
.preview-text-bold{font-weight:700}
.preview-button.link{background:transparent!important;box-shadow:none;text-align:center;font-weight:600}
.preview-card{border:0;border-radius:20px;box-shadow:0 16px 36px #081b2a24;min-width:0}
.preview-card .preview-hero{background:transparent}
.preview-card.has-hero .preview-body{padding-top:16px}
.preview-card .preview-body{padding:22px 22px 16px}
.preview-card .preview-header{margin:0 0 20px;gap:10px;min-height:32px}
.preview-card .preview-header p{font-size:12px;font-weight:700;letter-spacing:.01em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.preview-card .preview-header small{font-size:10px;font-weight:800;letter-spacing:.06em;white-space:nowrap;text-transform:uppercase}
.preview-card .preview-logo{width:30px;height:30px;object-fit:contain}
.preview-card .preview-monogram{width:30px;height:30px;font-size:12px}
.preview-card .preview-body strong{display:block;font-size:21px;line-height:1.28;letter-spacing:-.02em}
.preview-card .preview-body p{line-height:1.48;margin:12px 0 0}
.preview-card .preview-body p.preview-text-xxl{font-size:25px;line-height:1.2;font-weight:800;letter-spacing:-.025em;opacity:1}
.preview-card .preview-body p.preview-text-lg{font-size:19px;line-height:1.3;font-weight:750;opacity:1}
.preview-card .preview-body p.preview-text-md{font-size:14px;line-height:1.45}
.preview-card .preview-body p.preview-text-sm{font-size:12px;line-height:1.45}
.preview-card .preview-body p.preview-text-xs{font-size:11px;line-height:1.35;opacity:.7}
.preview-card>.preview-button{margin:8px 20px 0;padding:13px 14px;border-radius:12px;font-size:14px;font-weight:750;line-height:1.2}
.preview-card>.preview-button:last-child{margin-bottom:20px}
.preview-card>.preview-button.link{padding:10px 14px;font-size:12px}
.preview-carousel{align-items:stretch;gap:14px}
.preview-carousel .preview-card{flex:0 0 240px}

/* Black / Gold Premium: the values mirror src/design-tokens.js. Content panels stay light for long forms. */
:root{--bg-black:#050505;--surface-black:#0B0B0B;--surface-elevated:#111111;--gold:#D4AF37;--gold-light:#FFD76A;--gold-bright:#F4C542;--gold-dark:#8A6A13;--text-primary:#FFFFFF;--text-secondary:#C8C8C8;--text-muted:#8C8C8C;--danger:#E32636;background:#f8f7f2;color:#24221d}
.sidebar{background:var(--bg-black);color:var(--text-primary);border-right:1px solid #342b10}
.brand b,.login-brand b,.brand small,.nav-caption,.eyebrow{color:var(--gold-light)}
.brand-mark{background:var(--surface-elevated);border:1px solid var(--gold);color:var(--gold-light);border-radius:50%;box-shadow:0 0 18px #d4af3730}
.sidebar .gold-nav{display:grid;gap:3px;overflow-y:auto;overflow-x:hidden;min-height:0;flex:1;align-content:start}
.gold-nav-item{display:flex;align-items:center;gap:12px;min-width:0;min-height:52px;padding:6px 10px;color:var(--text-secondary);border:1px solid transparent;transition:background-color .2s,color .2s,border-color .2s,transform .2s}
.gold-nav-item:hover,.gold-nav-item.active{background:var(--surface-elevated);color:var(--text-primary);border-color:#8a6a1375;transform:translateX(2px)}
.gold-icon-ring{position:relative;display:grid;place-items:center;flex:none;width:36px;height:36px;border-radius:50%;border:1px solid var(--gold-dark);color:var(--gold-light);background:#15120a;font-size:18px;box-shadow:inset 0 0 0 2px #050505}
.gold-icon-ring::after{content:'';position:absolute;right:-2px;top:2px;width:5px;height:5px;border-radius:50%;background:var(--gold-bright)}
.gold-nav-item:hover .gold-icon-ring,.gold-nav-item.active .gold-icon-ring{border-color:var(--gold-light);box-shadow:0 0 15px #d4af3750}
.nav-copy{display:grid;gap:1px;min-width:0}.nav-copy strong{font-size:12px;font-weight:650;overflow:hidden;text-overflow:ellipsis}.nav-copy small{font-size:9px;letter-spacing:.12em;color:var(--gold);font-weight:700}
.gold-active-glow{box-shadow:inset 3px 0 var(--gold),0 0 14px #d4af3720}
.sidebar-bottom{border-color:#4a3a12;color:var(--text-secondary)}.status-dot{background:var(--gold-bright)}.logout{color:var(--gold-light)}
.top-pill{background:#19150a;color:var(--gold-light)}.card,.gold-card{border-color:#ddcfaa;box-shadow:0 8px 24px #36270c0b}.gold-card:hover{border-color:var(--gold);box-shadow:0 10px 28px #8a6a1320}
.button,.gold-button{transition:background-color .2s,border-color .2s,box-shadow .2s,transform .2s}.button:hover,.gold-button:hover{transform:translateY(-1px)}
.button.primary,.gold-button{background:var(--gold-dark);color:#fff;border-color:var(--gold)}.button.primary:hover,.gold-button:hover{background:#715710;box-shadow:0 0 14px #d4af3740}
.button.secondary{background:#fffdf6;color:#5d4608;border-color:#cfb767}.button.secondary:hover{background:#fff7da}.button.danger{color:#a71928}
.field input:focus,.field textarea:focus,.field select:focus,.login-card input:focus{border-color:var(--gold-dark);box-shadow:0 0 0 3px #d4af3733}
:where(a,button,input,textarea,select,summary):focus-visible{outline:3px solid var(--gold-dark);outline-offset:2px}
.badge.good{background:#f7f0d5;color:#5b480f}.row-meta,.url-box{color:#5d4c1a}.url-box{background:#fffaf0;border-color:#cfb767}.step.active{background:var(--gold-dark)}
.main,.stack,.card,.preview-item{min-width:0}.stack{grid-template-columns:minmax(0,1fr)}.list-row{align-items:center}.list-row:hover{background:#fffcf4}.promotion-thumbnail{border:1px solid #d4af37;object-fit:cover}.preview-card{width:min(100%,320px);max-width:100%;min-width:0;border:1px solid var(--gold-dark);background:var(--surface-black);box-shadow:0 18px 36px #05050532}.preview-card .preview-hero{height:auto;aspect-ratio:20/9;margin:0;padding:0;overflow:hidden}.preview-card .preview-hero img{display:block;width:100%;height:100%;object-fit:cover}
.preview-card .preview-body{padding:18px 18px 12px}.preview-card.has-hero .preview-body{padding-top:18px}.preview-card .preview-header{margin-bottom:12px;min-height:30px}.preview-card .preview-body p{margin-top:9px}.preview-card .preview-monogram{background:var(--gold-dark)}
.preview-card>.preview-button.gold-cta{margin:8px 18px 0;border:2px solid var(--gold);border-radius:16px;min-height:46px;display:grid;place-items:center;padding:10px 14px;color:#fff}.preview-card>.preview-button:last-child{margin-bottom:18px}
.preview-carousel .preview-card{display:flex;flex-direction:column}.preview-carousel .preview-card>.preview-button:first-of-type{margin-top:auto}
.gold-panel{background:var(--surface-elevated);color:var(--text-primary);border:1px solid var(--gold-dark);border-radius:16px}.gold-animated-border{position:relative}.gold-animated-border::before{content:'';position:absolute;inset:0;z-index:1;padding:1px;border-radius:inherit;background:linear-gradient(110deg,var(--gold-dark),var(--gold-light),var(--gold-dark));background-size:200% 100%;opacity:.45;pointer-events:none;-webkit-mask:linear-gradient(#000 0 0) content-box,linear-gradient(#000 0 0);-webkit-mask-composite:xor;mask:linear-gradient(#000 0 0) content-box,linear-gradient(#000 0 0);mask-composite:exclude;animation:gold-border-drift 8s ease-in-out infinite alternate}.gold-animated-border:hover::before{opacity:.85}
@keyframes gold-border-drift{to{background-position:100% 0}}
.login-page{background:radial-gradient(circle at 20% 10%,#56421025,transparent 30%),var(--bg-black)}.login-card{border-color:var(--gold-dark)}
.theme-palette{padding:18px 20px;background:linear-gradient(120deg,#080808,#211b0d);border-radius:16px}.theme-palette strong{color:var(--gold-light);letter-spacing:.12em}.theme-palette p{color:var(--text-secondary);margin:5px 0 0}
@media(max-width:720px){.sidebar{border-right:0;border-bottom:1px solid #453512}.sidebar .gold-nav{display:flex;flex:none;overflow-x:auto;overflow-y:hidden;overscroll-behavior-inline:contain;scroll-snap-type:x proximity;gap:7px;padding-bottom:8px}.gold-nav-item{min-width:86px;min-height:76px;flex:0 0 auto;flex-direction:column;justify-content:center;gap:4px;padding:7px;scroll-snap-align:start;text-align:center}.gold-nav-item:hover,.gold-nav-item.active{transform:none}.gold-icon-ring{width:36px;height:36px}.nav-copy strong{font-size:11px;max-width:76px;white-space:normal;line-height:1.2}.nav-copy small{font-size:8px}.count-badge{position:absolute;top:2px;right:2px;font-size:0;width:8px;height:8px;padding:0;border-radius:50%}.gold-nav-item{position:relative}.list-row{align-items:flex-start}.preview-carousel .preview-card{flex-basis:min(82vw,280px)}}
@media(prefers-reduced-motion:reduce){.gold-animated-border::before{animation:none}.button,.gold-button,.gold-nav-item{transition:none}}

/* ── AI Brain ─────────────────────────────────────────────────────────────── */
.brain-tabs{display:flex;gap:8px;overflow-x:auto;overflow-y:hidden;padding:2px 2px 12px;margin:0 0 6px;scrollbar-width:thin;overscroll-behavior-inline:contain}
.gold-chip{flex:0 0 auto;display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:8px 16px;border:1px solid var(--gold-dark);border-radius:999px;color:var(--text-secondary);background:var(--surface-black);text-decoration:none;font-weight:600;font-size:14px;white-space:nowrap;transition:border-color .2s,color .2s,box-shadow .2s}
.gold-chip:hover,.gold-chip.active{color:var(--gold-light);border-color:var(--gold-light);box-shadow:0 0 14px #d4af3740}
.inline-form{display:inline-flex;gap:6px;align-items:center;margin:0}.button.danger{border-color:var(--danger);color:var(--danger)}
.media-manager{margin-top:18px;padding-top:14px;border-top:1px solid #453512}.media-list{display:grid;gap:12px;margin:10px 0}
.media-row{display:grid;grid-template-columns:96px minmax(0,1fr) auto;gap:12px;align-items:start;padding:10px;border:1px solid #453512;border-radius:14px;background:var(--surface-elevated);cursor:grab}
.media-thumb{width:96px;height:96px;object-fit:contain;background:var(--bg-black);border:1px solid var(--gold-dark);border-radius:10px}.media-thumb.big{width:160px;height:160px}
.media-fields form{display:grid;gap:8px}.media-actions{display:grid;gap:6px;justify-items:stretch}.media-actions form{display:flex;gap:6px}.media-replace{cursor:pointer;text-align:center}
.media-actions .button,.feedback-btn,.inline-form .button{min-height:44px}
.json-box{max-height:320px;overflow:auto;background:var(--bg-black);color:var(--gold-light);border:1px solid #453512;border-radius:10px;padding:12px;font-size:12px;white-space:pre-wrap;word-break:break-word}
.table.inspector{width:100%;border-collapse:collapse;font-size:13px}.table.inspector th,.table.inspector td{padding:8px;border-bottom:1px solid #453512;text-align:left;vertical-align:top;word-break:break-word}
.feedback-row{display:flex;gap:8px;align-items:center;margin-top:8px;flex-wrap:wrap}.feedback-row form{display:flex;gap:6px;margin:0}
.feedback-btn{display:inline-flex;align-items:center;justify-content:center;min-width:44px;padding:6px 12px;border:1px solid var(--gold-dark);border-radius:999px;background:var(--surface-black);color:var(--text-primary);cursor:pointer;text-decoration:none;font-size:14px}
.feedback-btn.active,.feedback-btn:hover{border-color:var(--gold-light);color:var(--gold-light);box-shadow:0 0 12px #d4af3745}.feedback-btn.correct{font-size:13px}
@media(max-width:720px){.media-row{grid-template-columns:72px minmax(0,1fr)}.media-actions{grid-column:1/-1;grid-template-columns:repeat(3,minmax(0,1fr))}.media-thumb{width:72px;height:72px}.list-row{flex-wrap:wrap}.table.inspector{display:block;overflow-x:auto}}
.unanswered-stat{display:block;text-decoration:none;background:linear-gradient(135deg,#201b11,#33270e);border:1px solid var(--gold);color:var(--gold);transition:transform .15s,border-color .15s}.unanswered-stat:hover{transform:translateY(-2px);border-color:#ffe38a}.unanswered-stat span,.unanswered-stat strong,.unanswered-stat small{color:var(--gold)}.unanswered-stat small{display:block;margin-top:6px}.unanswered-row{align-items:flex-start}.unanswered-row>div:first-child{min-width:0;flex:1}.unanswered-row p,.unanswered-row details{overflow-wrap:anywhere}.brain-shortcuts{margin:4px 0 14px}.media-upload{background:#1b1812;border:1px dashed var(--gold);border-radius:14px;padding:18px}.media-upload.drag-over{background:#302711;border-color:#ffe38a}.media-fields small{display:block;overflow-wrap:anywhere}
.media-upload{display:grid;justify-items:start;gap:9px;min-height:150px;border-width:2px}.media-upload strong{font-size:16px;color:#fff}.media-upload .hint{margin:0;color:#e4d9c0}.guide-upload-button{position:relative;min-height:48px;overflow:hidden}.guide-upload-button input[type=file]{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}.guide-upload-button:focus-within{outline:3px solid var(--gold-light);outline-offset:3px}.media-row{min-width:0;border-color:var(--gold-dark)}.media-fields{min-width:0}.media-fields input{min-width:0}.media-actions .button{min-width:44px}.guide-advanced{margin:16px 0;padding:12px 16px;border:1px solid var(--gold-dark);border-radius:10px}.guide-advanced summary{cursor:pointer;color:var(--text-secondary)}
@media(max-width:720px){.media-upload{width:100%;padding:18px}.guide-upload-button{width:100%}.media-row{grid-template-columns:72px minmax(0,1fr)}.media-actions{display:flex;flex-wrap:wrap}.media-actions .button{min-height:44px}.media-thumb{max-width:100%}}
.game-image-section{grid-column:1/-1;margin:16px 0;padding:18px;border:1px solid var(--gold-dark);border-radius:16px;background:#171511}.game-image-section h3{margin:0 0 7px}.game-image-section .media-upload{min-height:120px}.game-image-section .media-upload label{position:relative;overflow:hidden}.game-image-section .media-upload input[type=file]{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer}.game-image-section .media-upload label:focus-within{outline:3px solid var(--gold-light);outline-offset:3px}.game-image-section progress{width:min(100%,360px);accent-color:var(--gold)}.game-image-grid,.game-inventory-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:14px;margin-top:14px}.game-image-tile,.game-inventory-card{display:flex;flex-direction:column;gap:8px;min-width:0;padding:14px;background:#1d1b18;border:1px solid #594823;border-radius:14px}.game-image-tile .media-thumb,.game-inventory-card .media-thumb{width:100%;height:150px;object-fit:cover}.game-image-tile small,.game-inventory-card small{overflow-wrap:anywhere}.game-image-actions{display:grid;gap:8px;margin-top:12px}.game-image-actions>.actions{align-items:center;flex-wrap:wrap;padding:8px;border-bottom:1px solid #453512}.game-filters{display:flex;align-items:end;gap:12px;flex-wrap:wrap}.game-filters label{display:grid;gap:5px}.game-inventory-card .actions{margin-top:auto;flex-wrap:wrap}.game-inventory-card p{margin:7px 0}.game-image-section [data-game-local-preview] img{height:130px;width:160px;object-fit:cover}
@media(max-width:720px){.game-image-section{padding:14px}.game-filters>*{width:100%}.game-inventory-grid{grid-template-columns:1fr}}

/* Support Inbox · scoped to the existing Admin shell */
.main:has(.inbox-layout){max-width:none;padding:22px 24px 32px}.main:has(.inbox-layout) .topbar{margin-bottom:14px}.main:has(.inbox-layout) .topbar h1{font-family:'Kanit','Noto Sans Thai','Sarabun',system-ui,sans-serif}
.inbox-layout{--inbox-bg:#0b0b0b;--inbox-panel:#111;--inbox-raised:#171717;--inbox-gold:#d4af37;--inbox-text:#fff;--inbox-muted:#aaa;display:grid;grid-template-columns:minmax(280px,320px) minmax(0,1fr) minmax(280px,320px);gap:1px;height:calc(100dvh - 120px);min-height:650px;background:#303030;border:1px solid #393126;border-radius:18px;overflow:hidden;color:var(--inbox-text);font-family:'Noto Sans Thai','Sarabun',system-ui,sans-serif;font-size:14px;line-height:1.55}
.inbox-layout .button{min-height:42px;border-radius:11px;transform:none}.inbox-layout .button.primary{background:#a98218;border:1px solid #d4af37;color:#fff}.inbox-layout .button.primary:hover{background:#bd951e}.inbox-layout .button.secondary{background:#202020;border:1px solid #4e4632;color:#efdfb6}.inbox-layout .button.secondary:hover{background:#302817}.inbox-layout .button.danger{background:#341b1b;border:1px solid #a54646;color:#ffb8b8}.inbox-layout .button:disabled{opacity:.5;cursor:not-allowed}.inbox-layout :where(a,button,input,textarea,select,summary):focus-visible{outline:2px solid #ffd76a;outline-offset:2px}
.inbox-layout :where(input,textarea,select){font:inherit;background:#1b1b1b;color:#fff;border:1px solid #484236;border-radius:10px;padding:10px 12px;min-width:0}.inbox-layout :where(input,textarea,select)::placeholder{color:#969696}.inbox-layout :where(input,textarea,select):focus{border-color:#d4af37;outline:2px solid #d4af3755}.inbox-layout label{color:#d0d0d0;font-size:13px}.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
.inbox-sidebar,.chat-panel,.customer-detail-panel{min-width:0;background:var(--inbox-panel);display:flex;flex-direction:column;overflow:hidden;border:0;border-radius:0}.inbox-sidebar__title{padding:18px 18px 10px}.inbox-sidebar__title small{font-size:10px;font-weight:800;letter-spacing:.18em;color:#d4af37}.inbox-sidebar__title h2{display:flex;align-items:center;gap:8px;margin:4px 0 0;font-size:21px;line-height:1.3}.inbox-search{display:grid;gap:8px;padding:8px 16px 10px;border:0}.inbox-search input{width:100%}.inbox-search__row{display:flex;gap:7px}.inbox-search__row select{flex:1}.inbox-search__row button{flex:none}.inbox-filters{display:flex;gap:6px;overflow:auto;padding:5px 16px 12px;scrollbar-width:thin;flex:none}.inbox-filter{flex:none;padding:7px 11px;border:1px solid #343434;border-radius:999px;color:#c7c7c7;font-size:12px;white-space:nowrap}.inbox-filter:hover,.inbox-filter.is-active{border-color:#d4af37;color:#ffd76a;background:#2a220f}.inbox-notification-settings{border-top:1px solid #262626;border-bottom:1px solid #262626;padding:8px 16px;flex:none}.inbox-notification-settings summary{cursor:pointer;color:#c8c8c8;font-size:12px}.inbox-notification-settings label{display:flex;gap:8px;align-items:center;margin:8px 0}.inbox-notification-settings input{accent-color:#d4af37}.inbox-conversations{overflow-y:auto;min-height:0;flex:1}.conversation-item{display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:11px;align-items:start;padding:15px 13px;color:#fff;text-decoration:none;border:0;border-left:3px solid transparent;border-bottom:1px solid #272727;background:transparent;transition:background .15s}.conversation-item:hover{background:#1d1d1d}.conversation-item--active,.conversation-item.active{background:#292313;border-left-color:#d4af37}.conversation-item--unread strong{color:#fff}.conversation-item.waiting{border-left-color:#d9a11e;background:#262014}.conversation-item__body{display:grid;gap:4px;min-width:0}.conversation-item__top{display:flex;justify-content:space-between;gap:8px;min-width:0}.conversation-item__top strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px}.conversation-item__top time,.conversation-item__preview,.conversation-item__meta{color:#a9a9a9;font-size:11px}.conversation-item__preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}.conversation-item__meta{display:flex;align-items:center;gap:5px;flex-wrap:wrap}.waiting-dot{color:#efbe4f}.inbox-avatar{width:42px;height:42px;border-radius:50%;object-fit:cover;border:1px solid #65521f;flex:none}.inbox-avatar.fallback{display:grid;place-items:center;background:#29220f;color:#ffd76a;font-weight:800}.inbox-avatar.large{width:48px;height:48px}.unread-badge,.inbox-layout .unread{display:inline-grid;place-items:center;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:#d4af37;color:#0b0b0b;font-size:11px;font-weight:800}.status-badge{display:inline-flex;padding:2px 8px;border-radius:999px;font-size:10px;font-weight:750;white-space:nowrap}.status-badge--AI_ACTIVE{background:#123c2f;color:#75dcb3}.status-badge--WAITING_ADMIN{background:#4b3210;color:#ffd16d}.status-badge--HUMAN_ACTIVE{background:#1b3550;color:#9dccff}.status-badge--CLOSED{background:#303030;color:#aaa}
.chat-panel{background:#0b0b0b}.chat-header{display:flex;align-items:center;gap:12px;min-height:77px;padding:12px 17px;border-bottom:1px solid #302a20;flex:none}.chat-header__identity{display:grid;gap:3px;min-width:0;flex:1}.chat-header__identity strong{font-size:17px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-header__identity small{color:#a9a9a9;font-size:11px}.chat-header__identity>span{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.chat-header .waiting-reason{display:block;margin:0;color:#ffce70;font-size:12px}.chat-back{display:none;color:#ffd76a;font-size:22px;padding:4px 9px}.chat-messages{flex:1;max-height:none;min-height:0;overflow:auto;padding:20px 22px;gap:5px;background:radial-gradient(circle at 15% 0,#1a170f 0,transparent 35%),#0b0b0b}.chat-date{align-self:center;margin:12px auto;padding:4px 11px;border-radius:999px;color:#aaa;background:#232323;font-size:11px}.chat-message{display:flex;max-width:82%;margin-top:11px}.chat-message--grouped{margin-top:2px}.chat-message--customer{align-self:flex-start}.chat-message--ai,.chat-message--admin{align-self:flex-end}.chat-message--system{align-self:center;max-width:95%}.chat-message__body{min-width:0;padding:11px 14px;border-radius:16px;background:#1e2623;color:#f1f5f3;overflow-wrap:anywhere;box-shadow:0 4px 12px #0003}.chat-message--customer .chat-message__body{border-bottom-left-radius:5px;background:#23312c}.chat-message--ai .chat-message__body{border-bottom-right-radius:5px;background:#282310;border:1px solid #57471d}.chat-message--admin .chat-message__body{border-bottom-right-radius:5px;background:#1d2d43;border:1px solid #334b67}.chat-message--system .chat-message__body{background:#202020;border-radius:999px;color:#aaa;padding:5px 12px}.chat-message__sender{font-size:11px;font-weight:800;color:#d8c481;margin-bottom:4px}.chat-message--admin .chat-message__sender{color:#9dccff}.chat-message--customer .chat-message__sender{color:#addec5}.chat-message__text{white-space:pre-wrap;font-size:14px;line-height:1.65}.chat-message__meta{display:flex;gap:8px;justify-content:flex-end;color:#a5a5a5;font-size:10px;margin-top:5px}.chat-ai-tag{border:1px solid #8a6a13;border-radius:4px;padding:0 4px}.chat-media-label{display:inline-block;margin-bottom:5px;color:#ffdc7b;font-size:12px}.chat-message .feedback-row{margin-top:8px}.chat-message .feedback-btn{min-width:36px;min-height:34px}
.inbox-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 14px;border-top:1px solid #2b271e;background:#141414}.inbox-actions form{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin:0}.inbox-actions .button{font-size:12px}.chat-composer{padding:12px 16px calc(12px + env(safe-area-inset-bottom));border-top:1px solid #443817;background:#141414}.chat-composer--waiting{border-top:3px solid #d9a11e}.chat-composer textarea{display:block;width:100%;min-height:68px;max-height:180px;resize:none}.chat-composer__tools{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:9px}.chat-composer__tools select{max-width:170px}.chat-composer__file{color:#ffd76a;font-size:11px;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-composer__state{display:block;margin-top:7px;color:#aaa}.chat-send{margin-left:auto}.inbox-attach{position:relative;cursor:pointer;overflow:hidden}.inbox-attach input[type=file]{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}
.customer-detail-panel{background:#141414;border-left:1px solid #2d2d2d;overflow-y:auto}.customer-detail-panel__top{display:flex;align-items:center;justify-content:space-between;padding:18px;border-bottom:1px solid #302a20}.customer-detail-panel__top h2{margin:0;font-size:15px}.customer-detail-panel__top button{display:none}.customer-detail-panel>div:last-child{padding:16px}.customer-detail-head{display:flex;align-items:center;gap:10px;margin-bottom:17px}.customer-detail-head>div{display:grid}.customer-detail-head small{color:#aaa;font-size:11px}.customer-detail-row{display:grid;gap:3px;padding:9px 0;border-bottom:1px solid #2b2b2b}.customer-detail-row span{font-size:11px;color:#a8a8a8}.customer-detail-row strong{font-size:12px;font-weight:600;overflow-wrap:anywhere}.customer-note-form{display:grid;gap:11px;margin-top:19px}.customer-note-form label{display:grid;gap:5px}.customer-note-form input,.customer-note-form textarea{width:100%}.customer-note-form button{justify-self:start}.notification-toast-stack{position:fixed;right:22px;top:20px;z-index:1000;display:grid;gap:8px;width:min(340px,calc(100vw - 30px));pointer-events:none}.notification-toast{display:grid;gap:5px;padding:13px 16px;background:#1b1b1b;border:1px solid #d4af37;border-left:4px solid #d4af37;border-radius:12px;box-shadow:0 12px 30px #0008;pointer-events:auto}.notification-toast--urgent{border-left-color:#e34a4a}.notification-toast span{color:#c8c8c8;font-size:12px}.notification-toast a{color:#ffd76a;font-size:12px;font-weight:700}.sound-permission{position:fixed;bottom:18px;right:20px;z-index:999;display:flex;align-items:center;gap:9px;padding:11px 13px;background:#242015;border:1px solid #d4af37;border-radius:12px;box-shadow:0 10px 30px #0007}.sound-permission[hidden]{display:none}
@media(max-width:1280px){.inbox-layout{grid-template-columns:minmax(280px,320px) minmax(0,1fr)}.customer-detail-panel{display:none}.inbox-layout--details-open .customer-detail-panel{display:block;position:absolute;right:0;top:0;bottom:0;width:min(340px,90vw);z-index:10;box-shadow:-12px 0 30px #0008}.inbox-layout{position:relative}.customer-detail-panel__top button{display:inline-flex}}
@media(max-width:800px){.main:has(.inbox-layout){padding:12px 0 0}.main:has(.inbox-layout) .topbar{padding:0 15px}.inbox-layout{display:block;height:calc(100dvh - 190px);min-height:420px;border-radius:0;border-left:0;border-right:0}.inbox-sidebar,.chat-panel{height:100%}.inbox-layout:not(.inbox-layout--thread) .chat-panel{display:none}.inbox-layout--thread .inbox-sidebar{display:none}.chat-back{display:inline-flex}.chat-messages{padding:12px}.chat-message{max-width:90%}.chat-header{min-height:70px;padding:9px}.chat-composer{position:sticky;bottom:0;padding:9px 10px calc(9px + env(safe-area-inset-bottom))}.chat-composer__tools select{max-width:130px}.inbox-actions{padding:8px;gap:5px}.inbox-actions form{gap:5px}.inbox-actions .button{padding:8px 10px}.sound-permission{left:10px;right:10px;bottom:10px;flex-wrap:wrap}}
.user-list{gap:12px}.user-card{display:grid;grid-template-columns:minmax(200px,1fr) minmax(0,2fr);gap:20px;padding:18px;border:1px solid #d7c99f;border-radius:14px;background:#fffdf7}.user-card:hover{background:#fff9ea}.user-card__identity{display:flex;gap:13px;align-items:flex-start}.user-card__identity strong{font-size:16px}.user-card__identity p{margin:3px 0 8px}.user-card__avatar{display:grid;place-items:center;flex:none;width:44px;height:44px;border-radius:50%;background:#171717;color:#ffd76a;border:1px solid #d4af37;font-weight:800}.user-card__actions{display:flex;align-items:center;justify-content:flex-end;gap:9px;flex-wrap:wrap}.user-card__actions form{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.user-card__actions :where(input,select){min-height:40px;padding:7px 9px;border:1px solid #d6cba9;border-radius:9px;background:#fff}.user-card .status-badge{font-size:11px}.main:has(.brain-tabs) .card{border-radius:17px}.main:has(.brain-tabs) .button{min-height:44px}.main:has(.brain-tabs) .field :where(input,select,textarea){border-radius:10px}.main:has(.brain-tabs) .field :where(input,select,textarea):focus{border-color:#d4af37;box-shadow:0 0 0 3px #d4af3730}@media(max-width:860px){.user-card{grid-template-columns:1fr}.user-card__actions{justify-content:flex-start}}
.chat-image{display:block;max-width:min(100%,280px);max-height:300px;object-fit:contain;border-radius:10px;margin:6px 0;background:#111}
@media(min-width:1281px){.inbox-layout--details-open{grid-template-columns:minmax(280px,320px) minmax(0,1fr)}.inbox-layout--details-open .customer-detail-panel{display:none}}
.inbox-layout .inbox-filters{flex:0 0 52px;min-height:52px;max-height:52px;align-items:center;overflow-x:auto;overflow-y:hidden;padding:4px 14px 7px}.inbox-layout .inbox-filter{display:inline-flex;align-items:center;align-self:center;height:34px;min-height:34px;padding:5px 11px}.inbox-layout .inbox-sidebar{overflow:hidden;max-height:none}.inbox-layout .inbox-conversations{overflow-x:hidden;overflow-y:auto}
.inbox-sidebar__title{display:flex;justify-content:space-between;align-items:center}.inbox-home{display:none;color:#ffd76a;font-size:12px}@media(max-width:800px){.shell:has(.inbox-layout){display:block}.shell:has(.inbox-layout)>.sidebar{display:none}.main:has(.inbox-layout){padding:0}.main:has(.inbox-layout) .topbar{height:64px;margin:0;padding:8px 15px}.main:has(.inbox-layout) .topbar .eyebrow,.main:has(.inbox-layout) .top-pill{display:none}.main:has(.inbox-layout) .topbar h1{font-size:20px}.inbox-layout{height:calc(100dvh - 64px);min-height:0}.inbox-home{display:inline}.chat-panel,.inbox-sidebar{min-height:0}.chat-composer{flex:none}.chat-messages{min-height:0}}